SMS Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS communications from Suma Life House. Your phone number will never be shared with third parties for marketing purposes.

  • consent for SMS communication

 

Acceptance of Terms

By accessing or using this website and any associated services (the “Service”), including SMS, MMS, or other messaging communications, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use the Service.

 

Types of SMS Messages You May Receive

If you opt in, Suma Life House may send text messages related to:

  • appointment reminders
  • follow‑up wellness messages
  • program updates and announcements
  • billing or account‑related inquiries

 

Message Frequency

Message frequency may vary depending on your engagement with our services. You may receive up to 4 messages per week for reminders, follow‑ups, updates, or billing notices.

  • message frequency expectations

 

Message & Data Rates

Standard messaging and data rates may apply based on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages. Messaging services are supported by most major U.S. carriers, but are not guaranteed to be available on all carriers or devices.

  • potential carrier fees

 

Opt‑In Methods

You may opt in to receive SMS messages from Suma Life House by:

  • submitting an online form
  • checking the SMS consent box on our intake forms

 

Opt‑Out Instructions

You may opt out at any time.

  • Reply STOP to any Suma Life House text message.
  • Or contact us directly to request removal from our SMS list.
  • opt‑out instructions

 

Prohibited Use

You agree not to use the messaging service for:

  • Spam or unsolicited messaging
  • Fraud, deception, or impersonation
  • SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco, where prohibited)
  • Any activity that violates TCPA, CTIA guidelines, carrier policies, or applicable law

We reserve the right to suspend or terminate messaging access for violations.

 

Getting Help

If you need assistance with our SMS program:

  • Reply HELP to any message
  • Or contact Suma Life House directly
  • SMS help options

 

Additional Options

If you prefer not to receive SMS messages, simply do not select the SMS consent option on our forms.

  • alternative communication choices

 

Standard Disclosures

  • Message and data rates may apply.
  • You may opt out at any time by texting STOP.
  • For help, text HELP.
  • Message frequency may vary.
  • standard SMS disclosures

 

Age Requirement and Parental Consent

Services are intended for individuals eighteen (18) years of age or older. No individual under eighteen (18) may receive any service unless expressly permitted by applicable law and approved in writing by a parent or legal guardian. Certain services, including injectables and laser treatments, are not available to minors under any circumstances. The Company reserves the right to refuse service at its sole discretion

 

Privacy & Data Use

Your personal information, including phone numbers, is handled in accordance with our Privacy Policy.

 

Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue the messaging service at any time without notice. We reserve the right to revoke messaging access for non-compliance with our terms.

 

Disclaimer & Limitation of Liability

Messaging services are provided “as is.” We are not liable for message delays, delivery failures, or service interruptions beyond our reasonable control.